An effective method for collecting customer feedback

Video tells more than words.

Here is a nice example how customer feedback solution can effectively be implemented as combination of brick&mortar and online environments.

Customers are equiped with multiple opportunities to give feedback at any time convenient to them.


Example of an effective method for collecting customer feedback by Taplause on Vimeo.

 

I am still test driving this service in my blog. Click it and let me know what you think about it.
Give feedbackTaplause Icon

Alibaba: biggest tech IPO? – how story continues

I didn’t have time to write during #IPO of #Alibaba, but I had positive feelings about this one due to its dominant market position in China. First quarterly report seem to be quite impressive as expected. Although few questions remain open.

Continue reading Alibaba: biggest tech IPO? – how story continues

IPO of King – after first quarterly report as listed company – meeting analyst expectations?

As discussed before IPO I had some doubts about sustainability of the valuation level of this interesting stock. Later browsing through the revenue development I was curious to see what happens after Q1. Now the results are out.king

Continue reading IPO of King – after first quarterly report as listed company – meeting analyst expectations?

Jolla installation – second round

Lesson from first trial were useful now as Jolla came from maintenance – empty as one could expect.

Contact information was easy to retrieve from gmail-account

Found new easier guide for setting up GooglePlay.

Now after second round i still believe it is doable, but at the same time wonder, could it have been a bit easier? Availability of basic applications in Jolla-store is a problem for basic user.

Well anyhow Jolla is now up and running again. Waiting for next Sailfish upgrade to see what happens then. Hopefully it will go more smoothly.

IPO of King – development of revenue and number of customers

King filed for IPO already last September. It was said to delay IPO due to dependency on profits from one game only. Was that all? What has changed after that?

Continue reading IPO of King – development of revenue and number of customers

IPO of King – valuation level?

Next interesting IPO for the market that i observe will be King. While trying to figure out where the valuation should be, we could bench mark it to resent partial private acquisition of  an other game producer Supercell.

Supercell
Supercell

Continue reading IPO of King – valuation level?

Jolla first crashes – maintenance working well though

Last week it happened. I experienced difficulties while trying to update operating system. It just did not load the updated version. Although phone functioned well until last Monday. After that it just did not boot up at all. Only Jolla logo was showing up. Even removing of the battery did not make any positive effect to the situation.

Finally on Thursday I delivered the phone to maintenance. Positive surprise was that they managed to fix the problem already on Friday. Now looking forward to pick it up next week to see what is left of installed software and data. Most probably nothing, but if you are pessimistic enough you will newer get disappointments:)

Now phone should be equipped with newest version of Sailfish, so next thing for me is to figure out how it has developed in relation to utilization of Android applications and application stores.

Jolla installation – few first timer observations

Basically Jolla seem as nice phone with innovative user interface and multitasking. They are “very unlike” as they say. There are few things, good to know while getting started, to avoid frustration.

Jolla Continue reading Jolla installation – few first timer observations