Customer feedback is important – why not make it easy to give?

Depending on business line you are working in, you and your colleagues hopefully meet occasionally customers. If you have larger amount of those meeting rendezvous and there are several others from your company participating, I suppose you get curious about what is the service experience given to customers. There are several ways to collect this feedback.

 

I think the most brilliant thing about approch from a startup called Taplause is the simplicity:

  • just one click (or you can also collect contact information, if customers want you to return to them).

Other great thing is the multichannel approach:

  • You can utilize it in physical location by locating QR-code to your brochure, menu or corner of your desk.
  • Same QR-code (or link if you prefer) can be used in your web-site or mobile application.

I am just test driving this service in my blog. Click it and let me know what you think about it.
Give feedbackTaplause Icon

IPO of King – after first quarterly report as listed company – meeting analyst expectations?

As discussed before IPO I had some doubts about sustainability of the valuation level of this interesting stock. Later browsing through the revenue development I was curious to see what happens after Q1. Now the results are out.king

Continue reading IPO of King – after first quarterly report as listed company – meeting analyst expectations?

IPO of King – development of revenue and number of customers

King filed for IPO already last September. It was said to delay IPO due to dependency on profits from one game only. Was that all? What has changed after that?

Continue reading IPO of King – development of revenue and number of customers

IPO of King – valuation level?

Next interesting IPO for the market that i observe will be King. While trying to figure out where the valuation should be, we could bench mark it to resent partial private acquisition of  an other game producer Supercell.

Supercell
Supercell

Continue reading IPO of King – valuation level?

Test driving new in site search – amazing speed and accuracy

As you might see, new search box has appeared into right sidebar. This is produced by Finnish startup called AddSearch.

Continue reading Test driving new in site search – amazing speed and accuracy