Using “cookies” in real world: why lesson learned from digital world are not applied in brick-and-mortar?

I have been wondering a while, how brilliant it would be to be able to analyze what is really happening in brick and mortar environment in equal way (even anonymously) to the browser environment.

Continue reading Using “cookies” in real world: why lesson learned from digital world are not applied in brick-and-mortar?

Nature of industry disruptions – are there some commonalities?

Over the past decades we have seen many companies establishing disruptive business models. Some are succeeding and some not. Without any statistical analyse  i think there are few things that are the same for all those who succeed.

moottori

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An effective method for collecting customer feedback

Video tells more than words.

Here is a nice example how customer feedback solution can effectively be implemented as combination of brick&mortar and online environments.

Customers are equiped with multiple opportunities to give feedback at any time convenient to them.


Example of an effective method for collecting customer feedback by Taplause on Vimeo.

 

I am still test driving this service in my blog. Click it and let me know what you think about it.
Give feedbackTaplause Icon

Customer feedback is important – why not make it easy to give?

Depending on business line you are working in, you and your colleagues hopefully meet occasionally customers. If you have larger amount of those meeting rendezvous and there are several others from your company participating, I suppose you get curious about what is the service experience given to customers. There are several ways to collect this feedback.

 

I think the most brilliant thing about approch from a startup called Taplause is the simplicity:

  • just one click (or you can also collect contact information, if customers want you to return to them).

Other great thing is the multichannel approach:

  • You can utilize it in physical location by locating QR-code to your brochure, menu or corner of your desk.
  • Same QR-code (or link if you prefer) can be used in your web-site or mobile application.

I am just test driving this service in my blog. Click it and let me know what you think about it.
Give feedbackTaplause Icon

Spam, target marketing, value adding information – fine line between: Value perceived by customer

Companies utilize different approaches while trying reach customers attention. Some shoot blindly into dark, some follow the trail created by customer. Most clever ones are trying to meet the customer where customer is heading to!

kva

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IPO of King – after first quarterly report as listed company – meeting analyst expectations?

As discussed before IPO I had some doubts about sustainability of the valuation level of this interesting stock. Later browsing through the revenue development I was curious to see what happens after Q1. Now the results are out.king

Continue reading IPO of King – after first quarterly report as listed company – meeting analyst expectations?

IPO of King – second day in market, same direction remains

Now valuation is getting closer to what could be expected. Depending of the speed of erosion of revenues I would imagine to be interested in this stock around $16-17. This would naturally be just short term stake for this year.

Around end of Q2 there should be some indications if the new game is getting attention of consumers or not. Farm Hero Saga seem quite similar to Candy Crush Saga, but why not, maybe recycling works here as earlier concept did.

Interesting week ahead. Maybe buyers will find suitable level for this interesting stock during coming week. Now it seem to be closing around $18, which is 2.22% drop from opening day. Total loss so far 19.6%.

Jolla installation – second round

Lesson from first trial were useful now as Jolla came from maintenance – empty as one could expect.

Contact information was easy to retrieve from gmail-account

Found new easier guide for setting up GooglePlay.

Now after second round i still believe it is doable, but at the same time wonder, could it have been a bit easier? Availability of basic applications in Jolla-store is a problem for basic user.

Well anyhow Jolla is now up and running again. Waiting for next Sailfish upgrade to see what happens then. Hopefully it will go more smoothly.

IPO of King – development of revenue and number of customers

King filed for IPO already last September. It was said to delay IPO due to dependency on profits from one game only. Was that all? What has changed after that?

Continue reading IPO of King – development of revenue and number of customers

IPO of King – valuation level?

Next interesting IPO for the market that i observe will be King. While trying to figure out where the valuation should be, we could bench mark it to resent partial private acquisition of  an other game producer Supercell.

Supercell
Supercell

Continue reading IPO of King – valuation level?