Nature of industry disruptions – Rethinking your business to match emerging customer needs?

Where you start from is your existing products, customers and core competencies to deliver.

kirjaWhat is the essence of your product that is still appealing to your customers after the disruption has emerged in your industry?

bittikirja Continue reading Nature of industry disruptions – Rethinking your business to match emerging customer needs?

Nature of industry disruptions – are there some commonalities?

Over the past decades we have seen many companies establishing disruptive business models. Some are succeeding and some not. Without any statistical analyse  i think there are few things that are the same for all those who succeed.

moottori

Continue reading Nature of industry disruptions – are there some commonalities?

Difference between digitalization & industrialization phases?

I was reading an article and realized that people sometimes get confused with different features of these two disruptive phenomenon. First has made huge impact already and second is impacting some areas, big wave of digitalization is still just forming.

Continue reading Difference between digitalization & industrialization phases?

An effective method for collecting customer feedback

Video tells more than words.

Here is a nice example how customer feedback solution can effectively be implemented as combination of brick&mortar and online environments.

Customers are equiped with multiple opportunities to give feedback at any time convenient to them.


Example of an effective method for collecting customer feedback by Taplause on Vimeo.

 

I am still test driving this service in my blog. Click it and let me know what you think about it.
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